Deputy

We use Deputy for rostering our administrative and nursing staff, and specialists.

Deputy is used by 3 key managers. Allows the managers to create shifts and view employees attendance, punctuality, and run reports to analyze paid time off. Unlike ADP's time keeping module, we do not enter pay rates in Deputy in order for these managers to use the system without having access to certain confidential information.

Deputy runs our weekly schedule and day-to-day tasks for us. I create the rosters usually a month in advance and staff can confirm each shift. Staff can enter in their own unavailability which helps with my scheduling and it's easy for them to find their own replacement if they're unable to make a shift.

We use Deputy to simplify timesheet management. Started using it about two years ago when I first needed to hire people. I spent a few weeks evaluating other solutions and found Deputy to be the easiest to implement and use. It integrates with Xero, has self-service features, and doesn't cost too much. There are occasional bugs with shifts left open and syncing data to Xero, but the support has been responsive.

Deputy is being used to track employee shift start and end times as well as breaks. It has conveniently been set up on a wall-mounted tablet, which also enables it to capture a picture when accessed. This prevents employees clocking in or out for other people. Managers are also able to easily publish schedules and access or edit timesheets and record time off.

I use Deputy to manage schedules, leave requests, and sick time for a team of 6. There is only 1 location and no departments. This scheduler allowed me to automate the scheduling process for staffing a public library. Previously I used an excel file and printed sheets to share the schedule, I wanted an app-based solution that would sync with a calendar.

We use Deputy for all staff scheduling, leave management, and company-wide communication. Deputy makes it simple to make changes or updates to the schedule and make sure the affected employees receive a push notification right on their phones. I can also easily send messages to individuals or groups within our organization.

It is being used across 3 organizations we have. It addresses time clock management and where employees are clocking in.

Before Deputy, we used paper timesheets. This was a cumbersome process as our employees would forget to fill them in or hand in their timesheets altogether. We started using Deputy to streamline our timesheet process as well as reduce paper waste and we haven't looked back. Our employees downloaded the app onto their smartphones and are able to record their times with the information available to me immediately. Deputy integrates seamlessly with Xero and the payroll process time has reduced significantly with the use of Deputy. Deputy has many features. We don't use them all as we are a small business but can see how they can benefit businesses of any size in any industry.

I use Deputy for my employees to sign in and out of work and lunch breaks. I also use Deputy to approve employee work hours so that I can process payroll. Deputy is also linked to Xero which has simplified our payroll process immensely. I also use Deputy to create a roster [that] can be seen by all my employees.

We currently use Deputy to manage our staff rostering and timesheets and integrate with MYOB for payroll. The added functionality of being able to assign tasks to not only individual employees but also areas is handy, along with the Newsfeed being able to keep all staff members updated easily.

I am working in an accounting firm and Palisade is one of our clients. Deputy is not directly used by our firm but by Palisade Hotel. I introduced and implemented Deputy to Palisade Hotel 4-5 years ago and since then Hotel start managing their staff very effectively and managers are top of the employees' timesheet and rostered hours. We can now, track their time very easy, estimate future weeks salary cost and prepare very accurate payroll reports.

We set up an off-shore team comprising our customer service team and other departments. We needed a platform to manage the scheduling (Workforce management) and leave balances of our entire off-shore team. We currently use a deputy to manage this. Our teams’ schedules change on a monthly basis and the deputy makes it easy for us to create rosters in advance and track who starts when, who is late, and who is on leave.

The main reason why we use Deputy is to track the hours our employees work to specific job sites. With this product, we can schedule employees and also have them manually enter timesheets. We also use Deputy to create different types of reports, and you can modify the reports for your needs. Deputy also makes it easy for us to onboard new employees online, which saves a lot of time for us and the employees.

We schedule our entire staff through Deputy and use the journals as a method for recording disciplinary actions and the news feed for company communication. We have different positions, responsibilities, and skills tagged by employees. Staff can request time off for approval by management, and their annual PTO balances are tracked.

It is being used by the whole organisation for registering their start and end shifts and as well as applying for leaves, communication between employees and management and rostering. Deputy has allowed my business to cut out on all the manual paperwork and also it stores all the records for each individual employees. Each employees can have access to their roster and can make or apply for changes anywhere and anytime through their app. So the convenient and easily access to the app has been really helpful.

We utilize Deputy as our solution to a traditional time clock system. We had issues with our previous systems not providing a robust feature set. Deputy provides a traditional "punch clock" solution alongside "web clock" solutions for our customer service and off-site staff. The overall scheduling features have been impressive, allowing us to generate disparate schedules that we can cycle between according to the staffing needs for each day.

We switched from OnTheClock to Deputy as we wanted deep integration with our payroll service and with our Identity Management System (Azure AD). The time-keeping features seemed good and the approval system looked good. It was all web-based which was a plus. It costs more, certainly, but if it saved me time on the payroll I was willing to pay for it. The onboarding process was fairly straightforward. You create an account as you would anywhere by filling in your company details. Deputy does have quite a few different pre-packaged locale-specific timekeeping/tracking rules. An example is the California overtime rules. I liked the break-tracking system where you can just have a checkbox where the employee attests they took their breaks as [opposed to] having to have everyone clock out for a few minutes [which] is silly and cumbersome [I think]. The approval system is cool but I [personally] don't like the fact it doesn't snap to the current pay period when you opened it. It takes you to where you were last from an approval standpoint [I've found]. There is a "next week/last week" slider but if we're using semi-monthly pay periods, as we are, then these do not align [ I believe]. [In my opinion], the software should snap to our defined pay periods when selecting next/back on the approval system. It does integrate [well] with OnPay [which is] our payroll system so there is that at least [I believe]. The hours are brought in with a click of the button. One core feature I wanted was [the ability] to use the SSO option with Azure AD, which Deputy [I believe] says it supports. I have [personally] spent months on this trying to get it to work. [The way I see it] Deputy's setup guides do not match their product's GUI [I have found] but I thought I would be able to get around it and figure out where things go. [From what I discovered] SSO would not work. I tried to get help from support and eventually I got escalated to someone [I believe] appeared to know what they were doing far more than the other people who were pretty useless [in my opinion]. [Speaking personally] I had to rope in Deputy's CEO before this happened though, via LinkedIn, as the normal channels for support were going nowhere [I believe]. Unfortunately, the issue was never resolved [to my satisfaction]. I have [personal experience with] setting up Azure AD SSO with numerous other apps we use and the process is always the same so [in my opinion] I don't feel I set it up wrong. [As far as I'm concerned] either the data provided is incorrect or Deputy's system is broken. I [personally] suspect it has to do with the fact that Deputy gives you regional servers to use and also a personalized FQDN you can use [which] I believe is related. In the end, to this day, I still do not have SSO working [to my satisfaction]. [The way I see it] Deputy loses a lot of points on my review for the way this whole experience relating to SSO not working [the way I see fit]. [As far as I'm concerned] it took way too much effort to get to someone knowledgeable [and] the issue was never resolved [to my satisfaction] even after hours of effort on my part working with support over something that normally takes about 5 minutes to set up with any other Azure AD SSO enabled app I've [used]. [In my opinion], the lack of ability to carry the ball to the finish line leaves me unhappy with what else will be left in a similar condition that might I run into payroll-wise. Overall [I found] the software itself seems capable and I think people with large teams will enjoy the scheduling elements that I don't really use. [In my experience] the costs can scale up quickly though so be careful there. [I believe] if you are someone who needs a lot of hand-holding, I would warn you that if a IT pro had this much trouble with Deputy's software then I fear you may fare far worse [in my opinion].

We use Deputy to roster for a multi-site company. Within each site, we have multiple areas. Staff use the kiosk to clock in - a photo is taken at clock-in, this helps us know staff aren't clocking in each other. Staff are required to report any Covid-19 symptoms at clock-in and notify managers if reported, this creates responsibility for the Staff members. Integrates with Xero and makes payroll easy. Integrates with our POS so we can see wage cost vs sales to ensure we always have the right amount of staff on any day of the week. We also use the News Feed to provide company updates - staff can see this on their app and also when they clock in on the kiosk, staff can confirm they have seen the posts so we know who has received the updates and who hasn't. The programme is not perfect, it's not 100% designed for hospitality that trades nearly 24hrs a day but it is a powerful tool that we can manipulate to work for us.

We use Deputy to manage multi-location teams to record hours and locations worked. We also use Deputy to schedule shifts for self-employed teams where each individual's pay is linked to multiple areas they work at. The exports of timesheets are then used to import monthly payment amounts into a payroll system. The whole process is error-free and it takes minutes to process every month.

Used for hours tracking, clocking in, and clocking out. Then use the data for payroll.

We use Deputy primarily for scheduling staff and time keeping. I really like the ease of use for scheduling, I often just use the copy and paste feature to get the schedule for the coming week made! It never takes me more than 10 minutes to make the schedule with Deputy. We also use the Deputy app to clock in and out, audit timesheets, and report time for payroll. It [is] super straightforward to use and easy to navigate. If someone forgets to clock in or clock in late it's very easy to edit their timesheet. Another feature that is SUPER handy is the Newsfeed. I use this for all company updates with our employees. It's so handy and effective. Before I was sending out mass text messages, which was such a pain! The phone app pushes notifications when I send out an update or publish the schedule, as well as sends an email to all users. It has really helped with our overall communication within the company. From time to time we use the tasks feature as well. It's great for assigning tasks to a specific work area, shift, or employee.

We use it for scheduling time and attendance.

Deputy is used for scheduling my employees shifts allocating them to our different work sites. We also use Deputy to log on to each work site and track the amount of hours for each employee. The pay that the employees receive is based upon the hours they have logged in on Deputy and this program easily integrates with Xero. Every one of our employees has the Deputy app on their phone; therefore it is used by our entire organization. Deputy is good for when we are doing cost plus jobs and it easy documents and transfers the hours over to Buildxact therefore telling us exactly how many hours to bill for. I also use Deputy to send messages to all the employees either as a group or as individuals.

We use it as an add-on for our clients in Xero that require rostering, etc. The chat support can be slow and many times the issue isn't resolved. The app lacks simple features that would allow for a better user interface and engagement. The lack of intuitive features and the difference in cloud-based versions is confusing. Integration to accounting packages is clunky and not user friendly